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4G wireless broadband in Malaysia
11Oct2007 Filed under: Computing Author: Kitkat
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UPDATE 8 April 2009
Check out the latest offering from P1, the P1 WiMAX USB Modem. It’s so small and sexy you will want to bring it with you all the time… Indeed, now you could go online anytime and anywhere. Coverage area is expanding everyday.
Click here for more details.
Have you heard of the latest 4G wireless broadband in Malaysia? I saw their banners and brochures at a few places already lately. Really aggressive marketing and promotions! This new offering is actually from iZZinet Sdn.Bhd., which uses one of the 4G technology touted as iBurst. Sounds futuristic and canggih.
Even the name “iZZi” sounds interesting. Basically it represents — Easy to use, easy to access, easy to buy, easy to plug n play, easy for mobility – incredible user-friendliness and flexibility! A quick check on their website caught my interest and I called up to inquire more.
The PCMCIA iZZione package costs RM1,138 per year. Not too expensive compared to other providers in Malaysia such as Streamyx and Maxis. But the coverage is only within Klang Valley only and it’s really pathetic as my area is not yet covered! What the heck they claim they have covered 70% of Klang Valley?
One more thing, you need to pay up-front 12 months and their is no trial period. If their connectivity and service sucks, then you are the one who suffers. However, if you are interested to speak to a lovely voice, do call this number 1300 88 8638. 
keeyit
October 11th, 2007 at 8:28 pm
So competitive with tmnet lol..
KennyP
October 11th, 2007 at 9:06 pm
I read through its website, the only advantage I can see is flexibility, if you don’t need it, it’s not worth
Zit Seng’s Superwall » Wah Malaysia Boleh
October 11th, 2007 at 9:54 pm
[...] space. It must have certainly been a proud moment for all Malaysians. Then from a ping.sg link on 4G wireless broadband in Malaysia, I thought, wah not bad leh. How is it that Singapore is loosing out in mobile [...]
Wahlau.NET
October 11th, 2007 at 11:40 pm
4g?
3g is not even officially covered whole malaysia. Plus our streamyx is only traveling at snail speed. All this just need to be compared to Singapore and we are 6 feet down under
Wahlau.NET
October 11th, 2007 at 11:48 pm
just went though the website…don’t know why they claim 4g
it seems that they are by
MoBif Wireless Broadband Sdn. Bhd.
http://www.mobif.com.my
i thought that izzi pizza would actually own this domain…hehe
Wayne Liew
October 12th, 2007 at 6:25 pm
When TMNet launch Streamyx 1MB long long ago, many people flocked to sign up because of their “fake promise”.
We need substance speed here. This company here don’t need to boast it’s 4GB, it will just need to say, “We give pure 1MB!”
sleepyangelbb
October 15th, 2007 at 10:58 pm
4G? I think is wimax ba. izzi is one of the four wimax license holder in Malaysia. In my view, everyone sure will get interested about this, but after it really launch, all kind of complaints will come as well. Nobody can confirm about their services yet, some more you need to pay a big sum for upfront. It will be a big no-no for me.
Digital Mall, Petaling Jaya - Kongtechnology.com
November 4th, 2007 at 11:35 pm
[...] of the mall. Remember, last time we talked about the iBurst technology they employ in their 4G wireless broadband in Malaysia? I don’t have much confidence in them so I didn’t check what’s their offering [...]
Eddie Boy
April 10th, 2008 at 9:05 am
Well there’s an alternative man. Don’t listen what other said. It’s all the same to all wireless broadband. It’s wireless not cable. Even tough some place they said they got coverage but sometimes with some error like blockage, noise ratio, etc. Some areas don’t have any signal at all. This is the negative part off using wireless. But if you wanna try out. Just call izzinet customer care and said that u are interested in their products. They will send someone / sales person to do testing in your house (areas) to ensure that the coverage is good. No need to pay anything. Unlike maxis, digi and others. They don’t provide this so called site testing. Once you buy then find out no coverage. You suffer!!! So try izzi but call the customer care. Don’t go to the booth or roadshow at mall because if you go there they don’t provide this services because those izzi booth were re-seller / agent not from the izzi company. So they don’t provide that services. So call and they’ll come because i just did the same thing. Off course if you go to the web or blog or forums some people do say bad things about izzi… but same goes to maxis broadband, digi, u-mobile, P1, etc. wireless is unpredictable. Some place have coverage some don’t. So try with izzi for a site testing before purchasing.
Eddie Boy
April 10th, 2008 at 9:10 am
Be smart, remember it’s wireless. Your connection might be interrupted or slow down for some reason, for example environment interruption, or some people or company near your area install their own DIY / pirate micro wave or radio wave that can affect your wireless signal, etc. So that’s why all Malaysian wireless company got complaints a lot. It’s normal. But if this kind of problems happen to a cable internet like Streamyx then that’s totally unacceptable… because cable suppose don’t have any problems with interference or interruption, etc… but wireless do… so BE SMART la… or maybe you don’t understand what is a wireless … even handphone sometimes you go certain place got no coverage but it says have coverage within the whole of Malaysia… So think about it… it’s wireless/no cable…
Terminator: P2P elimination - Kongtechnology.com
April 11th, 2008 at 6:07 pm
[...] most importantly, will Malaysian ISPs (Streamyx, Maxis broadband, Celcom, IZZInet, U Mobile especially) do the same? Well, there’s that thing with the capped bandwidth with [...]
Skye
April 20th, 2008 at 7:02 pm
hey guys,to disclose about izzi,i myself had experienced it before. So,for those who are complaining might not be wrong, but as we all know,nothing is perfect. There might be a complain even some other problems, but there are certain ares who has got good coverage receptions. So, bare in mind, for those of u you have heard about izzi 4g wireless broadband, have yourself to give it a try before you heard any rumors… Its is not worth it to condem sumthing before you urself even try it… Seriously,coz i am 1 of them who trusted it and tried it until the end. Trust me, it is worth called 4g… tq
yogi
April 21st, 2008 at 12:53 pm
Most people seem to give bad feedback on izzi… when u try out on their stand it works quite fast. But when u pay them the 1 year advance and take it home, usually the experience is quite different. I hear that it is unwanted technology from the US…. so much for 4G!
I was in Digital Mall last week and caught a flyer from U mobile… they are going into Wireless Broadband too! Whatever the quality… the more competitors the better!
Steve
May 19th, 2008 at 1:42 am
Hi recently I just went to Tribunal Tuntutan Pengguna Malaysia or TTPM (At level 16 above Megamall besides Legend hotel or can go to their branches via checking this link http://ttpm.kpdnhep.gov.my/portal/index.php?option=com_content&task=view&id=22&Itemid=30) to made complain and claim back the money about the poor speed which is not as advertised. This suck wireless broadband company is iZZinet Sdn Bhd (www.izzi.com.my).
They advertised their speed can upto 1mbps but I always get around 100 – 250kbps although the signal strength in my area here is 100% (less than 30% of the total speed). Be carefull when they offer full money back satisfaction guarateed (all bullshit) stated in the terms and conditions as below:
1) Cancellation of service within 7 days:
- Full refund (subject to RM180 administrative charges) of service purchased. (Subscription & activation fee)
- No coverage at the place of resident or work place.
- Usage of 180 days.
In this tribunal I try to claim back 90% of the total purchased price but the TTPM Judge only allow me to claim back 50% of the total purchased price because of the terms and conditions above unless I don’t connect to the service and use it (The problem occured after 3 months of subcription) although the account is still active then I should be able to be claimed back 90% of the total purchased price as the TTPM Judge told me
As for your info I still can claim back 50% of the purchased price (Excluding the RM180 admin charge), which is already more than 180 days as stated in terms & conditions (In fact I can’t get back the money after 180 days of subscription and subject to RM180 admin charge if refund as according to their terms and conditions)
Can you see how powerful this tribunal is.
My advice is pls go there and log complain if you found that the refund is not in favor to you.
The procedure is simple and straight away:
1) just describe your problem how the dissatifaction you face with your merchant whether in hand write or computer typing on a piece of paper will do and make 2 photo copies which will be attached in Borang 1.
2) Make 2 copies of all the relavant info or documents which will be attached and submitted to the tribunal.
3) Go to any TTPM branches. explain your problem to them and they will give you the Borang 1 for you to fill in your and your merchant details. Alternatively, you can print this Borang 1 at your home via their web site in PDF format. For my advice better print this form via their web site, fill in the Borang 1 and make two photo copies. (For your convenience lah).
4) Submit the completed Borang 1 and all necessary info or documents to be attached in this Borang 1.
5) Pay RM5 fees to them and they will issue the receipt as a proof of complain.
6) The TTPM will attach your info or documents submitted to them in Borang 2, which will be sent to your merchant for their record by yourself whether by hand or registered mail via Pos Malaysia (Remember to ask for AR card from Pos Malaysia as a proof of by receiving party)
7) Please read cafefully all the “Arahan Kepada Penuntut” in Borang 1 for you to understand your responsibility. If not understand or clear please ask the staff of TTPM, they are more than willing to assist you.
Lastly, “FIGHT FOR YOUR RIGHTS, FIGHT FOR CONSUMERS RIGHTS”.
Any enquiries, pls email me at kongkeoh@yahoo.com.
Thank you.
gatalitchy
June 22nd, 2008 at 1:23 am
izzi.com.my should be renamed as izzi.com.mygoodnessgracious!
should have researched thoroughly before signing up for the izzi package. just got my package in the afternoon and struggled to get it installed.
lousy documention = izzi.com.mygoodnessgracious!
their sales reps gave false information and said that the whole of klang valley got connection. bollocks! i got home to bukit oug and the connection there was extremely poor, between 20% to 30%. when i asked him why, he said that the base station in oug had been taken down. what the…
false advertising = izzi.com.mygoodnessgracious! and possible legal action
called the izzi hotline to ask for the complaint department manager. manager not working then! looks like izzi is not serious in receiving customer complaints!
lousy customer service = izzi.com.mygoodnessgracious!
even with 30 % connnection cannot log in. error message “error 676: phone line is busy” and when i complained, the sales rep had the cheek to reply that “even if you can log in, you won’t be able to surf”!. what the…
lousy connection = izzi.com.mygoodnessgracious!
thanks for listening but i really feel cheated and need to get it off my chest before it totally ruins my whole evening.
liz
June 23rd, 2008 at 11:42 am
i think is the sales ppl haven’t told your all about refund term and condition.may be your download many things within 7days.if ur download like p2p, pps… of cause they will charge la… my sister when she refund still can get the 100% within 30days leh. service not bad la… maybe the sales people was responsibility… if my side got coverage will subscribe it.. thanks for reading my opinion…
Ismail
July 31st, 2008 at 2:43 am
Saya baru sign up izzi 3 hari yang lalu. izziusb + antenna = RM1326 melalui easy payment citibank. Salah satu SE dari izzi datang ke rumah saya untuk demo, dia menerangkan semua package dan juga test signal di tempat saya. Kawan saya yang beritahu supaya minta orang dari izzi datang test signal sebelum saya sign up. Kalau beli dekat reseller nanti refund susah sikit. Saya pakai izzi dekat KL, Sunway, Kota Damansara, SS2, dan Tmn Tun, tak ada masalah pun walapun dalam kereta. Kadang kala ada email yg penting kena hantar, saya on laptop saya dgn izziusb terus saja boleh access internet. Memang mudah dan convenient. izzi memang tak laju berbanding dgn streamyx, tapi kalau mobility memang streamyx tak boleh lah sebab kena pakai phone line. Saya di sini ingin menyampaikan msg kpd sesiapa yg nak sign up izzi, minta dulu org dari izzi test signal sebelum anda sign up.
azhar
August 24th, 2008 at 6:35 pm
Izzi is really crap. My signal strength is almost always more than 70%. But recently, speedtest.net shows that my actual speed is less than 56kps. It started out at 300kps when I first subcribed and has gotten worse and worse.
Why do I have to pay RM5 to make a complaint? That makes no sense.
alan
September 2nd, 2008 at 1:39 am
guys, actually izzi is not that bad right? i oso using izziyou mah~ not bad mah.. veli gud tim.. i use at tmn tun. puchong, shah alam, pyramid, bkt bintang, jln ipoh, kepong oso veli veli nice ah.. mobility oso tim..
if let me choose to get internet servise, i will get izzi.. everyone, maybe u can call up this Sales executive to do demo.. 0163368485. GoGoGOgogo
Jerry
July 1st, 2011 at 12:34 pm
Got new one now P14G. anybody got try? what u think? i still planning to get. I heard is quite good and stable compared to last time.
Sourish @ Iphone 4 jailbreak
July 2nd, 2011 at 1:50 am
forget 4G , we dont have 3G in india yet … sad
Raymond
July 28th, 2011 at 5:41 pm
well….its good that they are coming out with alot of these products for the consumers. We need a lot of competition in the market so that TM doesnt monopolizes the market. Consumers like us would have good prices due to price wars.